Shipping Questions What if I put the wrong shipping address? Please contact us and let us know the correct shipping address before the product ships. Can I track my order? Yes, use this form with your order/quote number. We update our system with tracking info as soon as it ships. How long does it take […]
Orders and Shipping
Signature Requirement
Is signature required when the package is delivered? Most of the time, we require a signature upon delivery to avoid stolen packages. If you want to remove the required signature, please let us know right after placing the order or contact us before the product ships.
Warranty
Warranty Terms Storage Covers – Warranty ALCO warrants its 18 oz. Vinyl Storage Covers to be free from defects in materials and workmanship for as long as the original buyer owns the cover. If defects in workmanship or materials are reported to ALCO during that time, the company will repair or replace, at its option, […]
Place Your Order
If you have a custom quote, here are your ordering options Option #1 – Order your quote with the credit card order form. Option #2 – Email or fax a purchase order to 904-638-9412 Option #3 – You can send us a check, including the shipping cost. Once the check is received and cleared, the order will be released. Please note […]
Shipping Costs
Common Questions Is the shipping charge included in my quote? Custom quotes will have the shipping charged after the order ships unless you specified a shipping carrier or unless there is a shipping amount called out on your quote. This is the industry standard known as Prepaid and Add (This means that the shipper pays the […]
Returns
Returns When You Can Return a Product You can return a product that does not meet the specifications. It is important that the product is unused and can be returned as new in the original packaging. Do you want to return the cover? Then contact us, and as soon as we have received the product back, we […]
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In Business Since 2009
Extended Warranties
200,000+ Covers Shipped
Ships From 4 Warehouses