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Home / Archives for Orders and Shipping

Orders and Shipping

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Shipping FAQ

What if I put the wrong shipping address? Please contact us and let us know the correct shipping address before the product shipped. Can I track my order? Yes, use this form with your order/quote number. We update our system with tracking info as soon as it is shipped. How long does it take to […]

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Signature Requirement

Is signature required when the package is delivered? Most of the time, we require a signature upon delivery to avoid stolen packages. If you want to remove the required signature, please let us know right after placing the order or contact us before the product is shipped.

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Warranty

Patio Furniture Covers – Warranty ALCO warrants its Patio Furniture Covers to be free from defects in materials and workmanship to the following extent: In the event defects in workmanship or materials are reported to ALCO within 5 years of date of order, the company will repair or replace, at its option, such defects or products to eliminate the […]

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Place Your Order

If you have a custom quote here are your ordering options Option #1 – Order your quote with with the credit card order form. Option #2 – Email or Fax a Purchase Order to 904-638-9412 Option #3 – You can send us a check, including the shipping cost. Once the check is received and cleared, the order will be released. Please […]

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Shipping Costs

Is the shipping charge included in my quote? Custom Quotes will have the shipping charged after the order ships unless you specified a shipping carrier or unless there is a shipping amount called out on your quote. This is the industry standard know as Pre-Paid and Add (This means that the shipper pays the freight company […]

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Returns

When You Can Return a Product You can return a product that does not meet the specifications. It is important that the product is unused and can be returned as new in the original packaging. Do you want to return the cover? Then contact us and as soon as we have received the product back we will […]

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Lost or Damaged Shipments

When Shipments Arrive Damaged or Lost ACLO strives to ship materials quickly and efficiently and we choose the most reliable shipping carriers available. However, inevitably shipments will get lost or damaged by the shipping carriers. This puts both alco and our customers in a tough situation. ALCO will be burdened with substantial paperwork and product […]

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Lead Times

How long will it take to receive my order? Deliveries are called out on the top right portion of your quote and or order confirmation. As a general rule, custom made covers ship and about 7-10 work days and curtains ship in approximately 7-12 work days. If you have a rush order, simply contact your sales […]

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International Shipping

Do you ship your products outside of the United States? We ship our products all around the world. We will ship within the United States, Canada and Mexico using our freight carrier or the customer’s freight carrier. If you are shipping outside of North America, then we require all shipments to first ship to a […]

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Distributor Pricing

I’m a distributor, can I get special pricing? If you are a distributor then we can offer you a distributor discount. Please inform the sales representative that sent you the quote for discounted pricing.

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Testimonials

"Ordered two custom covers from Alco for a pair of fire columns. Both are a perfect fit. I'm especially impressed by the quality of fabric and construction. They even have convenient tabs on the side that help with putting them on and taking them off. First class customer service too!" - George Pytlik 

"I ordered a custom cover by providing a drawing and Alco provided an accurate, excellent cover. I was unsure of the unseen, (by me), HD material, but it turned out great. I was impressed enough to immediately order a second custom cover for another application. Custom covers fit, look, and perform so much better than generic covers. To me, Alco covers are worth their price and are a true value.." - Ron Fasola

"The cover fit perfectly and seems to be of good quality. Alcocovers did a fantastic job. I would certainly recommend using them for any of your cover needs.." - Charles Smith

About Us

ALCO is a global supplier of custom made covers for industrial and commercial customers in the transportation, storage, construction, and commercial industries. We ship our products anywhere in North America to meet your needs and timeline. LEARN MORE ABOUT US

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Patio Furniture Covers

Table Covers
Sectional and Sofa Covers
Chair Covers
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Bench Covers
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Build a Cover from scratch

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Dumpster Covers

Hand Throw
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