Damaged Or Lost Shipments When Shipments Arrive Damaged or Lost ALCO strives to ship materials quickly and efficiently, and we choose the most reliable shipping carriers available. However, inevitably, shipments will get lost or damaged by the shipping carriers. This puts both ALCO and our customers in a tough situation. ALCO will be burdened with […]
Orders and Shipping
Lead Times
How long will it take to receive my order? Deliveries are called out on the top right portion of your quote and/or order confirmation. As a general rule, custom made covers ship in about 7-10 work days and curtains ship in approximately 7-12 work days. If you have a rush order, simply contact your sales representative […]
International Shipping
Where ALCO Can Ship Orders ALCO Covers will ship to any location within the United States, Canada and Europe. We don’t ship to Alaska, Hawaii, Puerto Rico, or Mexico. If you have a large volume order that is shipping to an area outside the United States, Canada and Europe, please inquire with your ALCO representative […]
Distributor Pricing
I’m a distributor, can I get special pricing? If you are a distributor, then we can offer you a distributor discount. Please inform the sales representative that sent you the quote for discounted pricing.
Track Your Order
Check Your Order Status Enter your order or quote number to see where your order is. Once it ships, you will also see the courier and your tracking number. Order/Quote Number Where to Find Your Number Online Orders: Use the order number at the top of your order confirmation email, for example 82757-00. Custom Orders: […]
Sales Tax
Is there sales tax on my order? Shopping cart orders will display the sales tax amount due at the time of checkout. However, emailed quotes will not include the sales tax amount since the shipping destination is not known at the time of quoting. For custom quoted products, please inquire with your ALCO representative to […]

